Welcome to Chandan Sweets! Please read the following terms
and conditions carefully before using our online platform or placing an order.
1. Introduction
1.1 These terms and conditions govern your use of the Chandan
Sweets website and app, and by using our platform, you agree to these terms in
full.
1.2 If you disagree with any part of these terms and
conditions, you must not use our website or services.
2. Eligibility
2.1 By using our platform, you confirm that you are at least
18 years old and capable of entering into a binding agreement.
2.2 Minors below 18 years of age should use our services
under parental or guardian supervision.
3. Account Registration
3.1 You may be required to create an account to access
certain features of our platform. You agree to provide accurate, complete, and
current information during the registration process.
3.2 You are responsible for maintaining the confidentiality
of your account information, including your password, and for all activities
that occur under your account.
4. Orders and Payments
4.1 All orders placed through the platform are subject to
acceptance and availability. We reserve the right to refuse any order without
giving a reason.
4.2 Payment must be made at the time of placing an order. We
accept payments through various methods as indicated on our platform.
4.3 Prices are subject to change at any time, but changes
will not affect orders that have already been accepted.
5. Delivery
5.1 We aim to deliver your order within the estimated time
provided at the time of purchase. However, delays may occur due to unforeseen
circumstances, and we cannot guarantee a specific delivery time.
5.2 Delivery charges, if any, will be displayed at the time
of checkout.
5.3 It is your responsibility to ensure that someone is
available to receive the order at the specified delivery address.
6. Cancellations and Refunds
6.1 Orders can be canceled within a specified time frame as
indicated on our platform. Once an order is out for delivery, it cannot be
canceled.
6.2 Refunds will be processed in case of cancellations made
within the allowed period or in the event of an incorrect or damaged order.
6.3 Refunds may take 5-7 business days to process, depending
on your payment method.
7. User Conduct
7.1 You agree not to misuse our platform by engaging in any
unlawful or prohibited activities.
7.2 Any use of the platform that disrupts its functionality
or infringes on the rights of other users may result in suspension or
termination of your account.
8. Intellectual Property
8.1 All content on the Chandan Sweets platform, including
images, logos, and text, is our property or licensed to us. You may not use,
reproduce, or distribute any content without our permission.
9. Limitation of Liability
9.1 To the fullest extent permitted by law, Chandan Sweets
shall not be liable for any direct, indirect, incidental, special, or
consequential damages arising from your use of our platform or services.
10. Changes to Terms and Conditions
10.1 We reserve the right to modify these terms and
conditions at any time. Any changes will be effective immediately upon posting
on our platform.
10.2 It is your responsibility to review these terms
regularly. Continued use of our platform after changes constitutes acceptance
of the updated terms.
11. Governing Law
11.1 These terms and conditions are governed by and construed
in accordance with the laws of India. Any disputes arising from these terms
shall be subject to the exclusive jurisdiction of the courts of Patna, Bihar.
12. Contact Us
If you have any questions about these terms and conditions,
please contact us at:
- Email: info@chandansweet.com
- Phone: +91- 6203012770
- Address: Tinpulwa Chowk, Lalganj,
Vaishali, Bihar,India.